HOUSE / Frequently asked questions for rental house

How do I add my partner or friend?

  • Walk outside your house, find where your have your rental box.
  • Left click the rental box to get menu to add your co-tenant or friend.
  • After you click look at local chat and this will ask you to type name on local chat. (Be sure to type an official name given by SL, NOT any display or pseudo name. Do not enter dots or strange symbols. If the last name is Resident, it is not necessary to type it. It will add it automatically.)

How do I get a group tag?

  • Ask any staff. Teleport to the office and check which staff is online that can send you the group.
  • If there is no staff online leave message to owner or manager. They will send you the invite as soon as they log in.

Why do my furniture and items returned to my lost and found?

This is because we have auto return on our lands. Therefore you must activate your Active Urban group. If you don't, it will return back to your inventory Lost and Found.

I am lost, can you tell me where to find my house?

  • Find a office and contact a staff to tell you where is your home location.

Can I buy more prims?

Yes, you can buy more prims. Ask always the manager to help you on calculate. You will have to pay for the weeks also already rented. Prims are 2L$.

Example you want 20 prims and you have 2 weeks in your rental box :

20 x 2L$ x (2 weeks in your rental box ) = 80L$ to pay immediately
20 x 2L$ = 40L$ added to your rental box for next renew

How do I know how many prims I have?

Please click the white box on wall by the door or if you rented a land parcel step down by the rental box. Click the white box and from menu select COUNTERPRIMS

When you click counterprims it will give you information in local

▬► Prims Allowed : 45 prims
✿ Tenant : (Your name) ▬► Prims installed : 26 prims
✿ Cotenant : (Partner name) ▬► Prims installed : 0 prim

҉ Prims still available : 19 prims

If you are over taken prims then instead of 'Prims still available' it will say

▬► Prims Allowed : 45 prims
✿ Tenant : (Your name) ▬► Prims installed : 26 prims
✿ Cotenant : (Partner name) ▬► Prims installed : 27 prim

҉ Overtaking : 8 prims

Where is the radio located?

Your radio is located by the front door of your home. Click the grey box and click Land Radio.

Can I change the station ? I don't like this music!

Of course, just click the grey box by the front door of your skybox, close to your. Then click Land Radio button from the drop down menu. Then you see a few selections of music. For example if you want to hear Jazz, click 'Jazz' and then the following menu will give you a few stations to choose from. Some of these stations might not work due to the constant change from the actual radio station website. If you don't hear the station, click another choice.

Can I put my own music in my skybox?

Click this box and find on menu Land radio. Another menu will drop down, select Radio URL. Look to your local chat and it will say 'Enter your URL in the local chat...' now copy and paste your own url. It might probably prompt you to give permissions so you can allow it to listen to it. Just click Allowed. However, if you don't hear anything, check your url and be sure is SL compatible.

How do I deed my tv in my land or house?

Once you asked a staff to get you in the deeding role, check the instructions on your tv and edit the item, go to general tab. Made a check mark in the square that says 'Share with group' then press the button by it DEED. Be sure and read the instructions on your tv. If tv doesn't work for you, maybe we suggest you IM the creator of your tv

Why is my friend keeps getting ejected and is banned from sim?

If you think you added your friend and your friend has been ejected it means you misspelled the name using dots, or symbol such as / . Please read the instructions well. Remember dont add display names, only add SL official name. After you type correctly the name, ban is removed by alarm only in mode 'Eject All' if not ban is not removed

If you dont understant the alarm. You need to turn off alarm but please do this before you send your friend a teleport. Once the person has been ejected, it will also get banned from sim, therefore you must contact the owner or manager to unbanned.

Why can't I enter or tp in my home?

We are located in mainland of SL. Therefore Second Life usually do maintenance on Tuesday and Wednesday. if you cannot enter your house that could be why. Second Life is doing quick maintenance. Just give it a few minutes. If you notice that has been more than 30 minutes, IM a manager. A manager can contact a Linden via linden chat in support. Even you can do that, just ask for your sim to be restarted... Every help is welcome.

I would like to upgrade to a bigger house, can I transfer?

Sure you can transfer at any time. If a staff is online ask for help or feel free to visit our skyboxes. Normally an online staff will noticed you are visiting them and will offer help. If you find the skybox and we can do the transfer at that moment we will otherwise for the skybox to function you need to pay at least a week then notify us to transfer the rest and we will. There are many options for our residents at Active Urban Rentals from skyboxes, houses and land rentals. Skybox models, same for our houses. Land houses and houses with water view.

Can a staff decorate my house?

We are very busy however staff if not obligated to do so. You can pay them an amount of their choice an hour to do it for you. However, staff works on shifts and they must report to work when online. They can do it when they have time in between their visitor tours if you are patient. But try and play with the texture hud yourself, it can be very fun for you.

Can we make our home a war zone with weapons, galaxy, RP police, army, ect.

Please discuss with us, however sure what you do in your home is in your privacy and fun and we respect that.

Are babies allowed?

Yes, sure, in Active Urban we love families. Just be aware of the prims you paid for. Some prim babies are up to 80. Zoobie babies are around 34 prims plus all your furniture.

Can I have pets?

Sure, feel free to use your prims to cover your pets. We prefer no big amount of breeding but a few breeding prims is no problem. You can have dogs, kitties, fairies, butterflies, ect. Not bigger than a horse. In skyboxes you can have no more than 3 horses, you can discuss that with us to decide at the moment better. Just be aware to change your set range to less than 5 if possible if you live on a house or it will go thru the walls.

Pets in attack mode will be returned after one warning. Pets should not go thru other's people houses. Be aware of that

Are there any community activities for the tenants?

No, sorry, not yet, but in the future while we expand and grow. We hope you keep renting with us.

How do I set my home to teleport straight to my home?

Just be sure you ask for group, activate, then go to World/set home here. (from your viewer)

How Private is my location?

Parcels of land have avatar privacy. Avatar privacy hides avatars and text chat from other parcels. You cannot see other residents outside the parcer and those outside are not able to see you. You are the only renter in your land.